Rights Protection Center

nhân7345

Within 1 year

ICmarkets price fluctuations are wrong compared to the market price. I can't close an order within a certain period of time. It led to a loss of more than $1000. I sent an email, but ICmarkets handled it in a way that denied responsibility, and no longer responded to my emails.

旱㫗

3-5 years

I have a very important question to ask, it's urgent, but I can't get in touch with them.

link231

1-2 years

On June 18, I deposited 5,100 USD to FP Markets. At 9:15 PM on June 21, FP Markets sent me a deduction email (attached with pictures), deducting 7,780 USD from my MT4. I was confused and checked the email immediately. A few minutes later, MT4 was deducted 7,780 USD in profit, leaving only the initial deposit amount. I hereby declare that the transaction was placed manually. (Attached with pictures later) I am very angry about this behavior of this platform, and the salesperson cannot be contacted. I am speechless. It seems that on this platform "losing money is OK, but making money is not OK". This is my personal experience. I attach pictures, and you can ask any questions at any time. The pictures are real and valid. I will continue to follow up on this incident and keep updating.

FX3575125144

Within 1 year

I encountered malicious pin bar on the GVD platform, which caused liquidation. The market price plus the spread did not reach my liquidation price. I communicated with the customer service and manager but got no reply, so I complained to the platform. As a result, my account was blocked the next day. If this is not a scam platform, what is it!

kuzan2335

Within 1 year

Unscrupulous platforms. IB stole customers’ money and tricked customers into giving them passwords and placed random orders that cause liquidation so that they could earn high fees.

合约

Within 1 year

Unable to log in, no manual customer service, only AI customer service.

8861327

Within 1 year

Xm platform induced customers to deposit with high bonuses, and agents taught us to get bonuses by hedging. But after I deposited, the platform immediately deleted my order, turned profit into loss, blocked my account and deducted my principal. It sent me an email saying that it would deduct half of my principal. But it has been two and a half months, and it has not returned the other half of my principal. I asked them to return all my principal! Otherwise, Xm's high bonus is a cover and bait. Customers are attracted by the bonus, but the platform is for our principal. This is a typical financial fraud.

FX3636073762

3-5 years

After years of trading, I've encountered a fraudulent platform. There is no effective channel for complaints; responses are always delayed and evasive, never resolving the issue properly.

重仓买入

Within 1 year

The deposit is too slow, I have waited for two hours but it has not been credited. There is no customer service. This is really going to liquidation.

FX3341050319

3-5 years

No manual customer service. Tried many withdrawal methods but none worked, no response to emails.

小憨包

Within 1 year

It has been more than 15 hours since I deposited the money, but it has not been credited to my account. I sent an email to the customer service, but they didn't deal with the problem in a timely manner, causing me to miss a buying opportunity.

FX7929224647

6-10 years

The dealing-desk platform could find 100 excuse to escape the withdrawal.

无语7814

1-2 years

I placed two orders with XM but they were not executed, and there was an additional short order at 2326.

Tommie 正在赚钱

1-2 years

Neither TradingView nor MooMoo showed such an exaggerated lower shadow. The first image is from XM.

一生一世享受生活

Within 1 year

Quotes are closed. No order closing allowed, difference of candlestick is 7 USD. Short first, then long, finally liquidation, garbage platform.

剑客2027

Within 1 year

I opened a position at 2170 with a stop loss set at 2167, but it closed at 2161. The slippage is too severe.

贯三

3-5 years

On June 13, a withdrawal of 15,000 was rejected. The email said that it was because I had a negative account. That account had been liquidated a long time ago and had a negative balance. It had been there all along and had not affected the withdrawal. Why did they use the negative balance account as an excuse to reject the withdrawal when the withdrawal was a little larger this time?

FX3492650099

Within 1 year

On July 8, 2024, I made three short orders for Bitcoin, and the stop loss price was 58250. It was stopped for no reason, but the price did not reach this. I saw the major platforms and Jin10 and Wall Street websites, and the price did not reach 58250. So how did my order trigger the stop loss? First of all, it caused me a loss of about 270+, and the subsequent market also made me lose about 200+. I reported the problem to the customer service, and the customer service replied that despite this, they were willing to compensate 50 for customer satisfaction. What does "despite" mean? Should I bear the loss if there is a problem in your background? I lost more than 5,800 on this platform, and I care about your 50? I have repeatedly asked for evidence that your platform triggered the stop loss for no reason, but you said various reasons for me to recognize my loss. Why don't you check whether Bitcoin has broken through 58250, this objective fact. Why did you stop my order if it didn't break through?

沉默的羔羊

3-5 years

I am unable to log into MT4 at all. The app is disconnecting from the network, preventing me from closing positions, which has resulted in significant losses.

Anna5125

Within 1 year

To make up for the net deposit of the month, the superior maliciously dismissed the IB, shut down the IB’s background, and occupied the customer resources of the IB.